Shipping policy

PROCESSING TIME
Orders are processed within 1-2 business days after payment confirmation. You'll receive a confirmation email with tracking information as soon as your order ships.
 
DELIVERY TIMES
- Canada: 7-14 business days
- United States: 7-14 business days
 
Delivery times are estimates and may vary slightly during peak periods or due to carrier delays.
 
TRACKING
Every order ships with tracking. You'll receive your tracking link by email once your order is on its way. Please allow 2-3 days for tracking information to update after shipment.
 
SHIPPING COSTS
Shipping costs (if any) are displayed at checkout before you complete your purchase.
 
WRONG ADDRESS
Please double-check your shipping address at checkout. If you notice an error, contact us at SUPPORT_EMAIL within 12 hours of placing your order and we'll do our best to correct it before shipment.
 
LOST OR DELAYED PACKAGES
If your order hasn't arrived within 20 business days, contact us at SUPPORT_EMAIL — we'll investigate with the carrier and, if the package is confirmed lost, send a free replacement or issue a full refund.